At Rotor Rush, we are committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who purchase a product or membership on our website, how we use it, the conditions under which we may disclose it to others, how we keep it secure and your rights in relation to your personal data.
We may change this policy from time to time so please check back here occasionally to ensure that you’re happy with any changes. By purchasing a product or membership on our website, you are agreeing to be bound by this Policy.
Any questions regarding this policy and our privacy practices should be sent by email to firstname.lastname@example.org
Who Are we?
Rotor Rush promotes the FPV Drone Sports world wide with Brand Partners to provide real world and virtual pilot training and events.
How do we collect information about you?
We obtain information about you when you purchase a product, membership or request a product trial on our website or a brand partners website
What type of information is collected about you?
The personal information we collect might include your name, email address, home country and IP address. When you purchase a product, membership or enter an online event, your card/payment information is not held by us. It is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.
The legal bases for the processing of your personal data are as follows
(a) you have given consent by providing the information on our product or membership website.
(b) to enable Rotor Rush to fulfill our contractual obligations, provide products and membership services including any related news
How is your information used?
We may use your information to:
process your purchase (product or membership);
process orders that you have submitted;
to carry out our obligations arising from your purchase;
dealing with entries to courses, workshops, contests and events;
seek your views or comments on the services we provide;
notify you of changes to our services;
send you relevant communications which you have requested and may be of interest to you. These may include information about your products, events, and other related news;
How long do we retain your information?
We will hold your personal information on our systems for as long as is necessary to carry out our obligations in relation to your product purchases and/or memberships, or as long as is set out in any relevant agreement between us. Where an individual persons membership lapses your information will be securely kept for a period of 7 years for the purposes of maintaining achievement records, after which your information will be deleted.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
If you have selected to register for an event with an affiliated club or specialist body by using our online event service that club/body will have access to your personal data.
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example send you mailings such as Product News). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties unless we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
When you are using our secure online payment pages, your payments are processed by a third party payment processor, who specialises in the secure online capture and processing of transactions. If you have any questions regarding secure transactions, please contact us.
How you can access and update your information?
The accuracy of your information is important to us. You can request the information we hold by emailing us at email@example.com
Links to non Rotor Rush websites?
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
What are your rights?
(a) the right to access;
You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can request the information we hold by emailing: firstname.lastname@example.org
(b) the right to rectification;
You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
(c) the right to erasure;
In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data being no longer necessary in relation to the purposes for which the data was collected or otherwise processed, you no longer hold a membership and wish the data not to be held for our standard 7 year period.
Please note a request for data erasure for a current membership would require that member to forfeit membership. The data is required for Rotor Rush to fulfill its obligations.
(d) the right to restrict processing;
In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defense of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defense of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
(e) the right to object to processing;
You have the right to object to our processing of your personal data for direct electronic communications purposes. If you make such an objection, we will cease to process your personal data for this purpose. You can set your electronic communications preferences on your members dashboard when logged into our website
(f) the right to data portability;
To the extent that the legal basis for our processing of your personal data is:
(1) consent; or
(2) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,
and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
(g) the right to complain to a supervisory authority;
If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with the Information Commissioners Office. https://ico.org.uk
(h) the right to withdraw consent.
To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
You may exercise any of your rights in relation to your personal data by emailing us at: email@example.com